Terms & Conditions

Last updated: 16 July 2026

These Terms & Conditions govern your use of the Eventso website and ticketing services (the “Platform”), operated by EVENTSO PTY LTD (ACN 700 352 674, ABN 41 700 352 674). By using the Platform, creating an account, or purchasing a ticket, you agree to these Terms.

1. The Platform

Eventso provides technology that allows event organisers to list events and sell tickets, and allows buyers to purchase them. For most events, Eventso acts as agent for the organiser; the organiser is the seller and is responsible for the event.

2. Accounts

Organisers and staff must provide accurate information, keep credentials secure, and are responsible for activity under their accounts. We may suspend or terminate accounts that breach these Terms or that we reasonably believe are being used unlawfully.

3. Tickets, prices & fees

Ticket prices are set by organisers and shown in AUD. A service fee may be added at checkout and is disclosed before payment. Payments are processed by Stripe; by purchasing you authorise the charge for the total shown.

4. Refunds & cancellations

Refund eligibility is primarily determined by the organiser’s policy for each event. Where an event is cancelled or materially changed, the organiser is responsible for refunds. Nothing in these Terms limits rights you may have under the Australian Consumer Law, including for services not supplied with due care or as described.

5. Organiser obligations

Organisers are responsible for their events, for providing accurate event and ticket information, for complying with all applicable laws (including consumer, liquor, safety and tax laws), for honouring valid tickets, and for handling attendee personal information responsibly.

6. Acceptable use

You must not misuse the Platform, including by: attempting to gain unauthorised access; interfering with its security or operation; reselling tickets in breach of an organiser’s rules; using it to defraud others; or uploading unlawful, infringing or harmful content.

7. Intellectual property

The Platform, its software and branding are owned by EVENTSO PTY LTD or its licensors. Organisers retain rights in their own event content and grant us a licence to display it for the purpose of operating the Platform.

8. Disclaimers & liability

The Platform is provided “as is”. To the maximum extent permitted by law, and subject to rights that cannot be excluded under the Australian Consumer Law, EVENTSO PTY LTD is not liable for the acts or omissions of organisers, for events themselves, or for indirect or consequential loss. Where our liability cannot be excluded, it is limited to re-supplying the relevant service or paying the cost of doing so.

9. Indemnity

Organisers agree to indemnify EVENTSO PTY LTD against claims arising from their events, their content, or their breach of these Terms, to the extent permitted by law.

10. Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

11. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.

12. Changes & contact

We may update these Terms from time to time; continued use of the Platform constitutes acceptance. Questions? Contact EVENTSO PTY LTD at support@eventso.com.au.

Last saved: 23 Jul 2026